Just like in other parts of the globe, the trucking industry is also highly competitive In the Philippines. If you’re quite new to the trucking field, these simple tips could help your company establish a long list of clientele, earn more revenue and achieve long-term success.
Always be on time.
In the trucking industry, the secret to keeping loyal clients is to always collect and deliver cargo on time. Set a pragmatic delivery schedule with provision for delays, traffic, and emergencies. In case you could see a potential delay of delivery, call or inform your client(s) ahead of time to set their expectations.
Establish a vehicle maintenance program.
Treat your trucks and other vehicles as the bread and butter of your business. Once they suffer technical problems, your business operations could also be delayed – and the worse you’d like to experience is an accident due to the negligence of vehicle checkups, etc. Vehicles repairs are expensive so it’s best to extend extra efforts to keep them in good condition at all times
Invest in a good inventory tracking software.
A business that handles deliveries couldn’t afford to misplace items. One lost package could cost you thousands or more, plus you could lose your clients’ trust. Hence, you must use reliable tracking software for inventory.
Empower your employees.
If you’re part of the company’s management team, you must know very well that one of the greatest selling points is your employees. They talk to clients, and thus you have to equip them with the right interpersonal skills that would help them stay friendly in front of irate customers and so on.
Promote your company and services wisely.
You don’t always have to spend hundreds of thousands for TV and print advertisements. Utilize free sites that could help reach your target audience such as social media, and contact advertising agencies, broadcasting centers, and print companies for good exchange deals.
Avail wholesale supplies to save operational costs.
You’ll save almost half of your operational expenses if you’ll avail fuel, warehouse, and office supplies for a wholesale amount. Contact your suppliers for their wholesale rates and other discounts.
These tips are just a few of the many strategies that you can do to meet your goals and to keep your business on top of the competition. Talk to experts like Ernest Logistics Corporation, a freight, and logistics company in the Philippines, if you need more advice.